Friday 8 July 2011

Its Your Choice

Great to welcome some new members to the Tribe at YPD today. Welcome!

Dental Care is a people job and we love it. As you'd expect, today brought a complete mix of unique people (aren't we all?), all with their own story to tell. Some long stories, some short, some of them had problems, others didn't...and as a team we've done our level best to give the best possible advice, explained in the most easy to understand way.

The common thread from all these stories is that until we can gain your respect and above all your trust, we're no use to anyone.

And gaining your trust takes time - lots of it. 

Time to listen to you, time to ask questions, time to think and plan, time to show you, time (we hope) to excel.

Which is why we think Slow is Okay - in a good way. 

  • As much time as you like for your complimentary New Patient Assessment.
  • At least an hour for your New Patient Consultation. 
  • At least  at least 30 minutes with your hygienist. 
  • No crammed waiting rooms.

So that you have the best possible advice, the time to ask your questions - and the time to make your choices.

We're here to advise and to care, with your permission.

At the end of the day, its your choice...


Tuesday 5 July 2011

Unsung Heroes no.2: Your Dental Hygienist


Here's a guessing game with a massive clue in the title:


Who, in the Dental Health Team

  • Renews their acquaintance with you on a regular basis.
  • Puts you at ease, discusses your life, your kids, your holidays, what you've been doing since your last visit.
  • ...and possibly spends more time with you than your dentist...so that you know them as a person and they gain your trust.
Who, in the Dental Health team:
  • Has studied for at least two years full time at University to gain their qualification.
  • Assesses your progress against your personalised treatment plan - which they have designed.
  • Takes the right clinical readings and works with your dentist on your progress.
  • Reinforces your pathway toward optimum dental health.
  • ...and mentors you when things have perhaps gone a little awry (we know it happens - it's okay).
Who, in the Dental Health Team can:
  • Discuss your healthy diet.
  • Take your x rays.
  • Whiten your teeth.
  • Apply protective coatings to keep your teeth strong.
  • Recommend the right home techniques to better your dental health - and find out with you really works and what doesn't?
And above all, who is it that teams up with you to help you keep your teeth and gums healthy for life?

I think most of you should have it by now. 

A big Hi to all the Dental Hygienists out there  - couldn't do it without them :-)