Friday, 8 July 2011

Its Your Choice

Great to welcome some new members to the Tribe at YPD today. Welcome!

Dental Care is a people job and we love it. As you'd expect, today brought a complete mix of unique people (aren't we all?), all with their own story to tell. Some long stories, some short, some of them had problems, others didn't...and as a team we've done our level best to give the best possible advice, explained in the most easy to understand way.

The common thread from all these stories is that until we can gain your respect and above all your trust, we're no use to anyone.

And gaining your trust takes time - lots of it. 

Time to listen to you, time to ask questions, time to think and plan, time to show you, time (we hope) to excel.

Which is why we think Slow is Okay - in a good way. 

  • As much time as you like for your complimentary New Patient Assessment.
  • At least an hour for your New Patient Consultation. 
  • At least  at least 30 minutes with your hygienist. 
  • No crammed waiting rooms.

So that you have the best possible advice, the time to ask your questions - and the time to make your choices.

We're here to advise and to care, with your permission.

At the end of the day, its your choice...


Tuesday, 5 July 2011

Unsung Heroes no.2: Your Dental Hygienist


Here's a guessing game with a massive clue in the title:


Who, in the Dental Health Team

  • Renews their acquaintance with you on a regular basis.
  • Puts you at ease, discusses your life, your kids, your holidays, what you've been doing since your last visit.
  • ...and possibly spends more time with you than your dentist...so that you know them as a person and they gain your trust.
Who, in the Dental Health team:
  • Has studied for at least two years full time at University to gain their qualification.
  • Assesses your progress against your personalised treatment plan - which they have designed.
  • Takes the right clinical readings and works with your dentist on your progress.
  • Reinforces your pathway toward optimum dental health.
  • ...and mentors you when things have perhaps gone a little awry (we know it happens - it's okay).
Who, in the Dental Health Team can:
  • Discuss your healthy diet.
  • Take your x rays.
  • Whiten your teeth.
  • Apply protective coatings to keep your teeth strong.
  • Recommend the right home techniques to better your dental health - and find out with you really works and what doesn't?
And above all, who is it that teams up with you to help you keep your teeth and gums healthy for life?

I think most of you should have it by now. 

A big Hi to all the Dental Hygienists out there  - couldn't do it without them :-)  

Monday, 20 June 2011

Painless Injections - The Holy Grail?

An article on the Today Program prompted a lot of questions from our patients last week.

No one likes pain, and Dr John Meechan of Newcastle University has come up with a novel idea. Click on the link below to hear what he had to say.

Does it bother you? Would you like to see this being used by your dentist?

http://news.bbc.co.uk/today/hi/today/newsid_9506000/9506382.stm

Thursday, 16 June 2011

I'm in pain - but its not toothache

Is it me or is there something in the water? 


This last couple of months we have found that there's been a run of people coming in to York Place with a problem called TMD - you might recognise some of the symptoms below:


  • Pain or tenderness of your jaw joints
  • Pain in and around your ear
  • Difficulty eating
  • Aching facial pain
  • Locking of the jaw joints, making it difficult to open or close your mouth
  • Headaches 
  • Uncomfortable bite
  • An uneven bite, because one or more teeth are making premature contact
And we are providing the appropriate treatment for it.

We're also finding that very few people have heard of it and many have been passed from pillar to post in the healthcare system and made no progress - so here's a link to a good summary from The Mayo Clinic. 

Hope it helps.

http://www.mayoclinic.com/health/tmj-disorders/DS00355/DSECTION=symptoms

Monday, 13 June 2011

Is the Message getting through?


Have you ever been in the situation where you're trying to explain something to someone you know, that is perhaps deeply personal or just plain difficult to put into words?

But then you look up and the person you're talking to has glazed over or is checking their texts?

How would you feel if that person you were talking to was your dentist?

Dental Care is a people job and most of us have two ears and a single mouth - and we should all try to use them in that ratio.

At York Place Dental we focus on allowing you, the patient, the time and space to get your message across....



Wednesday, 8 June 2011

Free Assessments for New Patients




In the month of June we’ve introduced a new service for you – FREE New Patient Assessments.

If you’re not quite ready to take the plunge and commit to join us with a full New Patient Consultation, here’s your chance to come and meet one of our experienced team and find out about dental care - with absolutely no obligation.

You’re welcome to see the facilities at York Place Dental, and over a coffee we’d be delighted to listen.

Perhaps you want to know about how we can help a nervous patient?

Maybe you have some cosmetic treatment in mind and want to know what is available?

Whatever your concern, we’ll do everything we can to help.

We look forward to getting to know you.

Wednesday, 27 April 2011

Ceramic Fillings


If you've had fillings on your back teeth, chances are that you'll have at least on grey coloured amalgam filling. Many patients ask me for a more aesthetic alternative, and of course we are happy to oblige.

For small to medium holes, we can use plastic resin fillings and if placed with care they can last for many years with little trouble.

For bigger fillings in more heavily damaged teeth, we need something stronger, and this is where ceramic fillings come in. We're not talking wash basin porcelain either - think of Ferrari break discs and industrial insulators....very high tech, very strong....

Made in partnership with an experienced dental technician on imprints of the prepared tooth, they look like a tooth, feel like tooth, and last for years. Biggest advantage - minimal drilling!

Here's a before and after pic of two we did at York Place recently.......

Have you got old tired grey fillings that show when you laugh?